Question 1

Financing

Accepted Answer

How to apply for Affirm financing on your Skar Audio purchase, plus contacts.

Question 2

Why Was My Order Canceled?

Accepted Answer

Why orders get canceled — bad addresses or fraud risk — and how to reorder.

Question 3

Damaged or Defective Items

Accepted Answer

What to do — and how to start a free return — if your order arrives damaged.

Question 4

My Order is Lost

Accepted Answer

Steps to take to locate a missing package before contacting Skar Audio support.

Question 5

Wrong Address on Order

Accepted Answer

What to do if you shipped to the wrong address, based on your order's status.

Question 6

Sponsorship / Team Skar Audio

Accepted Answer

Skar Audio doesn't offer sponsorships, but here's how to join our competition team.

Question 7

Dual Voice Coil Subwoofer Wiring Guides

Accepted Answer

Wiring guides for dual voice coil (DVC) subwoofers in various configurations.

Question 8

Single Voice Coil Subwoofer Wiring Guides

Accepted Answer

Wiring guides for single voice coil (SVC) subwoofers in various configurations.

Question 9

RP Series Amplifier Installation Guide

Accepted Answer

Step-by-step wiring and installation instructions for RP Series amplifiers.

Question 10

Do I Qualify for Free Shipping?

Accepted Answer

Free shipping applies to retail orders over $25; smaller orders pay a flat fee.

Question 11

How Fast Will My Order Ship?

Accepted Answer

How fast Skar Audio processes and ships orders, and what affects delivery time.

Question 12

Can Skar Audio Ship to a PO BOX/APO/FPO?

Accepted Answer

Information about shipping restrictions for PO Boxes and military addresses.

Question 13

What is Skar Audio's Return Policy?

Accepted Answer

An overview of Skar Audio's 30-day money-back guarantee for website orders.

Question 14

Does Skar Audio Exchange or Upgrade Items?

Accepted Answer

Skar Audio doesn't exchange items, but here's how to return and reorder instead.

Question 15

Skar Audio Returns

Accepted Answer

Step-by-step guide to returning a SkarAudio.com order within 30 days for a refund.

Question 16

Amazon Returns

Accepted Answer

How to return a Skar Audio item bought on Amazon, plus international limits.

Question 17

eBay Returns

Accepted Answer

How to return a Skar Audio item bought on our official eBay store, plus refunds.

Question 18

Refund FAQs

Accepted Answer

How long refunds take, which payment method they use, and the return window.

Question 19

What is Skar Audio's Warranty Policy?

Accepted Answer

What Skar Audio's 2-year warranty covers, and excludes, for amps and speakers.

Question 20

What is NOT Covered Under Warranty?

Accepted Answer

Which causes of amplifier and subwoofer damage void your Skar Audio warranty.

Question 21

Skar Audio Warranty Claims

Accepted Answer

How to file a 2-year warranty claim for a SkarAudio.com purchase, step by step.

Question 22

eBay Warranty

Accepted Answer

Warranty coverage and how to file a claim for products bought on our eBay store.

Question 23

Amazon Warranty

Accepted Answer

Warranty coverage details and how to file a claim for products bought on Amazon.

Question 24

Resetting Amplifier Protection Circuitry

Accepted Answer

How to disconnect and reset an amplifier that has gone into protection mode.

Question 25

Amplifier Repair

Accepted Answer

Skar Audio doesn't repair amps in-house — here's our authorized repair partner.

Question 26

Amplifier Settings

Accepted Answer

A guide to your amplifier's LPF, subsonic filter, bass EQ, gain, and phase settings.

Question 27

RMS vs Peak Power

Accepted Answer

Why RMS power ratings matter more than Peak power when matching components.

Question 28

What Size Subwoofer Is Right for Me?

Accepted Answer

How to choose the right subwoofer size for your bass goals and available space.

Question 29

Coil Configurations

Accepted Answer

Understanding single vs dual voice coil subwoofers and how to choose between them.

Question 30

Subwoofer Break-In Process

Accepted Answer

A simple method for breaking in a new subwoofer over its first 24-36 hours.

Question 31

Prefabricated Enclosures

Accepted Answer

How to check subwoofer compatibility with Skar Audio's prefabricated enclosures.

Question 32

Choosing an Enclosure

Accepted Answer

A guide to choosing between sealed and ported subwoofer enclosures, and their tradeoffs.

Question 33

Custom Enclosures

Accepted Answer

Where to find the TS Parameters and Box Info needed to design a custom enclosure.

Question 34

Component vs Coaxial Speakers

Accepted Answer

Understanding the difference between coaxial, component, and Pro Audio speakers.

Question 35

Oxygen Free Copper (OFC) vs. Copper-Clad Aluminum (CCA)

Accepted Answer

Comparing OFC and CCA wiring kits to help you choose the right one for your amp.

Question 36

Amplifier Wiring Kits

Accepted Answer

How to match wiring kit gauge and material to your amplifier's power needs.

Question 37

Fuses

Accepted Answer

Why fusing your amplifier matters, and how to find the correct fuse rating.

Question 38

How Do I Become a Dealer?

Accepted Answer

The five requirements and application process for becoming a Skar Audio dealer.

Question 39

Opening Order / Monthly Minimums

Accepted Answer

Minimum opening order and ongoing order requirements for Skar Audio dealers.

Question 40

Dealer Shipping

Accepted Answer

Skar Audio's free-shipping threshold and shipping policies for dealer orders.

Question 41

International Dealers / Distributorship

Accepted Answer

Skar Audio is not currently accepting international dealers or distributors.

Frequently Asked Questions

Orders & Billing

Wiring Diagrams

Shipping

Warranty & Returns

Amplifiers

Subwoofers

Enclosures

Speakers

Wiring & Accessories

Dealer Support

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